Tickets

Single Game Tickets

Ticket Office

Please note the Ticket Office has moved to its new offices on the northwest side of the stadium adjacent to the Founder’s Plaza and Hy-Vee Gate. Tickets may be purchased for all Arrowhead events at the Box Office with cash and the following credit cards: MasterCard, American Express, Visa, and Discover.

To contact the Ticket Office, please use the following:

Kansas City Chiefs Ticket Office
One Arrowhead Drive
Kansas City, MO 64129
816.920.9400 phone
816.924.4570 fax
seasontickets@chiefs.nfl.com.

Ticket Office Hours are:
Monday through Friday from 8:30 a.m. to 5:00 p.m.
Saturdays prior to Sunday home games from 9:00 a.m. to 1:00 p.m.

Will Call

Tickets purchased for Chiefs games may be picked up at various Will Call locations at Arrowhead Stadium.

· Tickets ordered over the phone and through ticketmaster.com and requested to be placed in Will Call may be picked up at any of the ticket windows around the stadium.

· Dropping off physical tickets for pickup at Will Call:

- Premium ticket holders (Suites, Club seats, Penthouse, Club 50) may drop off physical tickets for Will Call at the Tower Gate on the south side of the stadium or at the main Ticket Office located between the Founder's Plaza and the Hy-Vee gate on the northwest side of the stadium.

- Fans with all other tickets may drop off their physical tickets for Will Call at the main Ticket Office located between the Founder's Plaza and the Hy-Vee gate on the northwest side of the stadium.

- Please note that the person you designate to receive the tickets must pick them up at the same ticket location where you dropped them off.

Tickets may be picked up beginning 3 ½ hours before kickoff.  Photo identification is required for pick up.

Team Returns

As a general rule the visiting NFL teams return any unassigned seats to the Chiefs Ticket Office by Thursday prior to Sunday home games. These tickets are then made available for sale via the Ticketmaster ticketing system and may be purchased:

• by phone at 1-800-745-3000
• online at www.ticketmaster.com.
• at any Ticketmaster ticket center
• at the Arrowhead Box Office - Please note the Ticket Office has moved to its new offices on the northwest side of the stadium adjacent to the Founder’s Plaza and Hy-Vee Gate. Tickets may be purchased for all Arrowhead events at the Box Office with cash and the following credit cards: MasterCard, American Express, Visa, and Discover.

Pat-Down Policies

You and your belongings may be searched upon entry into the Stadium.  By tendering your ticket and entering the Stadium, you consent to such searches and waive any related claims that you might have against the NFL, the Kansas City Chiefs, its member clubs, their affiliates and stadium landlord, or their agents. If you elect not to consent to the searches, you will be denied entry into the Stadium.

Ticket Terms

1. This ticket only grants entry into the stadium and a spectator seat for the specified NFL game. Admission may be refused or ticket holder ejected in the sole discretion of the [Club and/or Stadium], subject to refund (or without refund if the ticket holder is disorderly or fails to comply with these ticket terms or any security measures).
2. The date and time of the game is subject to change by the NFL in accordance with its scheduling policies or as a result of other actions or events beyond the NFL’s control. No refund will be provided if ticket holder cannot attend.
3. Ticket holder assumes all risks incident to the game or related events, including the risk of lost, stolen or damaged property or personal injury.
4. Photographs, videos or other accounts or descriptions (whether data, textual or visual) of all or any part of the football game or of any game-related activities created by the ticket holder may be used only for personal, non-commercial uses. Any transmission or other distribution to any commercial enterprise, and any public performance or display, are strictly prohibited.
5. The ticket holder grants to the NFL, [Club] and their designees the irrevocable permission to use his or her voice or likeness in any media now or hereafter existing in connection with all or any part of the football game or related events, for any purpose whatsoever, including the commercial purposes of the NFL, [Club], their sponsors, licensees, advertisers or broadcasters.
6. Lost, stolen, scalped or counterfeit tickets may not be honored. No one holding this ticket may enter the stadium or otherwise use this ticket for advertising, promotion or any other commercial purposes (including contests, sweepstakes and giveaways) without the NFL’s and [Club’s] written consent.
7. You and your belongings may be searched upon entry into the stadium, and prohibited items may be confiscated. By tendering this ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its Member Clubs, its affiliates, or its agents. If you elect not to consent to these searches, you will be denied entry into the stadium.

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